1. Overview & Entity Identification
RefConsole Technologies (“RefConsole”, “we”, “our”, or “us”) is a digital growth and technology agency providing web development, local SEO, and custom enterprise software (ERP, CRM, inventory systems) for regional businesses. We are committed to protecting the privacy and security of your personal data.
2. Information We Collect
We collect personal information directly provided by you when filling out contact forms, requesting assessments, or subscribing to tech updates on refconsole.com:
- Contact Identifiers: Name, professional email address, phone number, and business entity name.
- Project Requirements: Technical goals, workflow bottlenecks, and custom software requirements submitted via strategy forms.
- Technical Usage Telemetry: Anonymized IP addresses, browser types, and device telemetry to ensure responsive web performance.
3. How We Use Your Information
Your data is strictly utilized for core engineering and operational consultation purposes:
- Delivering custom software development, web engineering, and local SEO consultations.
- Responding to project inquiry submissions within 12 business hours.
- Fulfilling legal and contractual obligations related to custom software deliverables.
- Maintaining raw HTML accessibility and 100% PageSpeed performance benchmarks.
4. Zero Third-Party Selling & Data Security
We maintain a strict zero-monetization policy regarding personal data. We do not sell, rent, trade, or lease client information to third-party data brokers or marketing networks. All stored records are protected using industry-standard TLS encryption, database access role controls, and cloud security firewalls.
5. Your Rights & Contact Information
You maintain full rights to access, update, or request complete deletion of your contact records from our databases at any time.